Shipping

Where We Ship

We currently ship across the United States, including all 50 states.
Orders sent to rural or hard-to-reach areas may take slightly longer to arrive, but rest assured—we’ll keep you informed every step of the way.

How Your Order Travels

To ensure efficiency and reliability:

  • Orders are first transported through our international logistics partners

  • Once inside the U.S., packages are handed off to trusted local carriers such as USPS, UPS, or FedEx

This process allows us to balance cost, speed, and safety for gardening tools of all sizes.

Processing & Delivery Expectations

Every order follows a careful preparation process before shipping.

  • Order processing: 2–4 business days

  • In-transit delivery: 3–7 business days

  • Estimated total time: 5–11 business days

You’ll receive confirmation emails at key stages so you’re never left guessing.

Shipping Costs

  • Free shipping on orders of $60 or more

  • Flat shipping fee: $4.99 for orders under $60

No hidden charges—what you see at checkout is what you pay.

Tracking Your Package

Once your order ships, we’ll email you a tracking number so you can follow your package in real time.

Undelivered or Returned Packages

If a delivery fails due to an incorrect address or multiple unsuccessful attempts:

  • The package will be returned to us

  • We’ll contact you to confirm the correct details

  • Any reshipping fees will be the responsibility of the customer

Shipping Schedule

  • Dispatch days: Monday to Friday

  • Business hours: 09:30–17:30 (GMT+1)

  • Orders are not dispatched on weekends or public holidays

Need Help?

Email: service@GardenRootly.com

Shipping & Contact Address:
Unity Innovations LLC
1070 N Ogden St
Denver, CO 80218-2808
United States